How Pebble Helped Complete Coaching Cut the Admin and Focus on What Matters

At Complete Coaching, everything starts with purpose. For founder and director Kris Hatton, that purpose has always been simple: to inspire the next generation through sport. What began as a one-man goalkeeping operation has grown into a thriving community organisation offering everything from holiday camps to full-time college football programmes. Based across Surrey, Hampshire, and Berkshire, they work with children from the age of four all the way up to nineteen, supporting development not just in sport, but in life.

Complete Coaching is more than just football. Their name itself reflects the values they live by: Collaboration, Ownership, Mindset, Patience, Leadership, Environment, Trust and Effort. It’s a holistic approach to growth, built around real impact and meaningful relationships. But as the team grew and the offering expanded, so did the behind-the-scenes workload.

Too Much Time Off the Field

As with many activity providers, the admin started to pile up. Payment chasing, booking corrections, registration forms, vouchers. It was all eating into valuable time.

We had quite a few outstanding payments we were constantly chasing,” Kris explained. “It was giving us headaches.

That time lost wasn’t just inconvenient—it was taking them away from what mattered most. Instead of being on the pitch with the kids, coaches were stuck behind laptops or chasing down paperwork. And that didn’t sit right with Kris.

The Pebble Moment

Then came Pebble.

“We stumbled across an email, booked a demo, and that was it. I could see straight away how it could help.”

From the first demo session, Kris saw how Pebble’s platform could simplify the way they worked. A quick and painless migration later, they were up and running—and the results spoke for themselves.

When you’re switching platforms, it can be daunting. But the migration was smooth, and the parents found it easy to use from the get-go.

A Better Way to Work

Since switching to Pebble, the team at Complete Coaching has gained something invaluable—time. The time they used to spend chasing invoices and correcting booking errors has been freed up. Now, they’re back to doing what they do best: inspiring, coaching, mentoring.

We’re no longer buried in admin. We’re on the field, with the kids, where we should be.

The benefits didn’t stop there. With Pebble, Complete Coaching can now:

• Generate QR codes for simple check-ins

• Accept childcare vouchers with ease

• Offer a seamless booking experience for parents

• Get real-time feedback and reviews from happy families

And most importantly? It all just works.

Support That Sticks

Another key reason Kris is singing Pebble’s praises? The support.

Any idea I’ve had from the ground has been actioned really quickly. The communication has been fantastic.

At Pebble, we believe tech should empower people, not overwhelm them. That’s why our platform isn’t just built for ease—it’s backed by a team that listens, adapts, and genuinely wants to help our partners thrive.

Growing the Coaching Community

It’s not just Complete Coaching that’s benefitting. Word is spreading.

I’ve had a few friends in the coaching space asking about our system. I just tell them, go with Pebble.

What started as a solution to a business headache has now become a key part of Complete Coaching’s success. From admin to inspiration, they’ve shifted their focus back to what matters: impact.

We started this business to make a difference in our local community—to inspire kids, to teach life skills through sport. Pebble helps us stay true to that mission.

Less Hassle, More Heart

At Pebble, our mission is to reimagine childcare and activity provision. Making it more flexible, more efficient, and ultimately more human. We’re proud to support teams like Complete Coaching, because when they’re empowered to do their best work, children and communities benefit too.

There’s only one way forward—and that’s with Pebble.

Whether you’re running a growing coaching business or just looking to spend less time buried in bookings and more time doing what you love, Pebble’s here to help.

Let’s keep things simple. Let’s do more of what matters. Let’s move forward, together.